FAQ

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• How to confirm pending resolutions?
• How much does Shipped Shield Premium Package Assurance cost?
• How to customize the Shipped widget?
• How does Shipped Shield work?
• How do I enable Shipped Green Carbon Neutral Shipments?
• How do I enable Shield Premium Package Assurance?
• Is Shipped Shield/Green taxable or non-taxable?
• How does Shipped Green neutralize carbon emissions?
• How do I disable Shield Premium Package Assurance?
• What happens when my customer reports an issue with Shipped Shield?
• What should I do if my customer wants to cancel Shipped Shield?
• Why do I need to provide payment transfer information?