Setting up custom email domain


Shipped
Last Updated: 6 months ago

You can customize the sender information on the emails by setting up a custom email domain. You will need admin user access to your Shipped Suite merchant admin and DNS provider.

Instructions

  1. In Shipped Suite merchant admin, navigate to Email Customization > Domain.

  2. In the "Domain Name" field, enter the desired domain.

  3. In the "Email Sender Prefix", enter the desired prefix, such as orders@yourdomainname.com. If left empty, it'll default to noreply@yourdomainname.com.

  4. Click "Save".

  5. Once saved, the DNS records will be populated on the page.

  6. In your DNS provider portal, add the shown records.

If you have any questions, please contact us at support@invisiblecommerce.com.


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