Shipped AI CX Agent uses machine learning to become a crucial member of your team. It’s empowered to work directly with the Shipped post-purchase platform enabling it to solve customer issues—not just answer simple questions. And it can join your team in a day to bring immediate value.

Beyond answering simple questions, which it can do perfectly, Shipped AI CX Agent can solve real support problems all through natural language processing. That includes nuances involved in complex exchanges, courtesy credits, shipping replacements for fulfillment errors, and processing returns in real-time. Shipped goes beyond canned responses and capabilities to offer deep, contextual support to address issues you didn’t anticipate.

The Shipped AI CX agent is powered by the entire Shipped platform. As we add capabilities, they’ll be enabled through the AI. No additional integration or adding point solutions are needed. And the more the agent works, the more it will learn.

To learn more how the Shipped AI CX agent will transform your support ops, contact us at support@invisiblecommerce.com.