Enabling the Nuclino Knowledge Base


Cavalry Intelligence
Last Updated: 1 day ago

Connect your Nuclino workspace to automatically import your documentation into your AI agent's knowledge base. This allows your AI to answer customer questions using the content stored in your Nuclino wiki.

Before You Begin

You'll need:

  • Access to your Cavalry Merchant Admin

  • Admin access to your Nuclino account

  • A Nuclino API key

Step 1: Generate a Nuclino API Key

  1. Log in to your Nuclino account.

  2. Click your profile and navigate to Account Settings.

  3. Select API.

  4. Generate a new API key.

  5. Copy the API key. You'll need it in the next step.

Step 2: Connect Nuclino

  1. Log in to your Merchant Admin.

  2. Navigate to AI AgentKnowledge Hub Integrations

  3. Locate the Nuclino integration.

  4. Paste your Nuclino API key.

  5. (Optional) Select the specific workspace(s) you would like to import.

    • Leave this field blank to import content from all workspaces the API key has access to.

  6. Click Connect.

Once connected, your Nuclino content will be imported into your AI knowledge base.

What Gets Imported?

The integration imports:

  • Wiki pages from your selected workspace(s)

  • Pages nested inside collections

  • Top-level pages

Pages that do not contain any content are automatically skipped during import.

Managing Synchronization

The Nuclino integration does not continuously monitor your workspace for changes.

Automatic Sync

An import automatically runs when:

  • You first connect the integration.

  • You change the selected workspace(s).

Manual Sync

If you create, edit, or delete pages in Nuclino, you'll need to manually refresh the integration.

  1. Go to AI AgentKnowledge Hub Integrations.

  2. Open the Nuclino integration settings.

  3. Click Manual Sync.

This imports the latest version of your Nuclino content into the AI knowledge base.

Current Limitations

  • Workspace-level filtering is supported.

  • Collection-level filtering is not currently available. If a workspace is selected, all eligible pages within that workspace will be imported.


If you need any assistance setting up the Nuclino integration, please contact support@cavalry.ai.


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