Connect your Recharge account so the AI Agent can resolve subscription related tickets directly with your customers. Once connected, you choose exactly which subscription actions the AI Agent is allowed to take.

Integration Instructions

1. Go to AI Agent > Channels & Integrations and select Enable under Recharge.

2. Authorize app permissions when prompted.

3. Open the Recharge Integration page and go to the Settings tab to choose which actions the AI Agent can perform (see below).

Supported Actions

Under Supported Actions, toggle each action on or off. Only actions that are turned on will be available to the AI Agent.

Subscription status

• Cancel Subscription

• Pause Subscription

• Reactivate Subscription

Delivery schedule

• Change Frequency

• Change Next Order Date

• Send Now

• Skip Order

• Cancel Prepaid Shipment

Products and quantities

• Change Quantity

• Swap Subscription Product

• Swap Subscription Order Product (One-Time)

• Swap Bundle Variant

• Add Recurring Product to Subscription

• Add One-Time Product to Subscription Order

• Remove One-Time Product from Subscription Order

Shipping, billing, and discounts

• Get Shipping Address

• Change Shipping Address

• Apply Discount

• Send Payment Method Update Email

Available Intervals

Use the Available Intervals field to limit which delivery frequencies the AI Agent can offer when a customer asks to change their frequency. Enter each interval using this format:

• 10d = 10 days

• 2w = 2 weeks

• 6m = 6 months

• 1y = 1 year

E-commerce Settings

Update Customer Default Address: When turned on, any time a customer updates their subscription address in Recharge, the AI Agent also updates their default address in your e-commerce platform (for example, Shopify).