You have the option to add USPS Returns as one of your return shipment couriers. When connecting to USPS, a USPS Returns account will be created on your behalf through our partner.
Steps to Connect USPS
In the Shipped Suite Merchant Admin, go to Returns > Courier Accounts.
Locate USPS and click "Connect".
Fill out the form with the required information.
Click "Add Account".
Once submitted, the setup process will begin. This involves manual coordination between our partner and USPS. Please note that this step may take some time to complete. After the process is finished, you will be able to add USPS as a return method in your return policy.
USPS Billing Information
For USPS shipping labels, you will maintain a prepaid balance with our partner. The payment method you have on file will be automatically charged to reload this balance based on the following logic:
A reload amount (e.g., $100) is billed when your balance falls below a
threshold amount (e.g., $20), ensuring your account stays funded.
Billing Best Practice
If you’re using ACH as your payment method (which takes several days to settle), we recommend:
Setting your reload amount to approximately 10 days’ worth of shipping label costs.
Setting your threshold amount to approximately 5 days’ worth of costs.
This ensures your balance remains sufficient while waiting for ACH payments to settle.
Already have a USPS Returns account?
Please contact your onboarding specialist to help connect your existing account.
If you need any assistance with setup or billing, feel free to reach out to support@invisiblecommerce.com.