If you need assistance with configuring Shipped Shield, we are here to help!
Simply add us as a User in your BigCommerce store and our engineering team will make sure everything is working properly.
Go to User.
Add Shipped as a User with firstname.lastname@example.org.
Using Custom User Role, select the following permissions.
Use Scripts Manager
Single-click App: Shipped
Click “Save” and Shipped will get an email confirming our access to your BigCommerce store.